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Terms & Conditions

Last updated: November 2026

The display of goods on the Orange Carp Co. website amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of goods will be deemed to exist between the customer and Orange Carp Co. Ltd. unless, and until, an e-mail is sent by Orange Carp Co. Ltd confirming that your order is complete and is being shipped. An e-mail stating that we have received your order does not confirm that your order has been accepted.


The shipping e-mail amounts to an acceptance by Orange Carp Co. Ltd of your offer to buy goods from Orange Carp Co. Ltd. This acceptance is effective regardless of whether or not you receive the e-mail. Orange Carp Co. Ltd are free to withdraw from a prospective contract at any time prior to acceptance. This also applies to any error or inaccuracy in the respect of goods, any description applied to goods, the availability of goods, promotional codes or the order itself.
Price and availability information is subject to change without notice.

Returns & Refunds

For change-of-mind returns, customers are responsible for return postage. If you cancel your entire order using your statutory cancellation rights, we will refund the original standard delivery charge. Any additional cost for an optional premium delivery service is not refundable.

 

Original delivery charges are not refunded for returns accepted solely under our additional voluntary 30-day money-back guarantee, unless required by law.


For faulty goods where we are responsible for the return, we will arrange a suitable return method or reimburse reasonable return postage costs.


Please contact Orange carp Co. Ltd before returning an item so we can provide appropriate instructions. This does not make your statutory cancellation rights dependent on our approval.


Nothing in this policy limits your statutory rights.

Limitation of liability (General)

Except as specifically stated on this site, neither Orange Carp Co. Ltd nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Partners and employees of this company may not be held liable for damages relating to either the capital
cost of any equipment purchased from Orange Carp Co. Ltd.

Illegal acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic ‘fingerprints’ of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging incriminal activities on our website.

Changes in terms

Orange Carp Co. Ltd reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Orange Carp Co. Ltd website.

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